Frequently Asked Questions.

Got a question? You’re welcome to contact us, but please check and see if any of the below answer your question.

Who is Diamond Drop?

Diamond Drop is a premium bottled water supplier in South Africa, providing clean, refreshing still and sparkling water for everyday hydration. Our mission is simple: quench your thirst with quality you can trust, backed by reliable supply and consistent purity.

Diamond Drop water is sourced from borehole water and purified using advanced reverse osmosis filtration. This process removes impurities, contaminants, and unwanted minerals, ensuring consistently clean and safe drinking water.

Reverse osmosis water is purified through a high-pressure filtration system that removes:

  • Bacteria and viruses
  • Heavy metals
  • Chemicals and impurities
  • Dissolved solids

This results in ultra-clean, purified drinking water with a crisp, neutral taste, ideal for daily hydration.

Yes. Diamond Drop water is safe, clean, and suitable for daily consumption. Our purification process ensures consistent quality and removes harmful substances, making it a reliable choice for homes, offices, and on-the-go hydration.

Diamond Drop offers a range of convenient sizes to suit every lifestyle:

Perfect for individual use, events, offices, or bulk home supply.

The ideal pH range for drinking water is 6.5-8.5. Diamond Drop water is balanced to ensure a clean, refreshing taste that supports proper hydration and aligns with health standards.

Once opened, bottled water should ideally be consumed within 2–3 days. To maintain freshness:

  • Keep the bottle sealed
  • Store in a cool, dry place or fridge
  • Avoid direct sunlight

Unopened Diamond Drop water can typically be stored for up to 12–24 months, provided it is kept:

  • In a cool, dry environment
  • Away from direct sunlight
  • Away from strong odours or chemicals

Always check the best-before date on the packaging.

Yes, Diamond Drop offers flexible recurring water deliveries for both homes and businesses. Once you’ve found the right sizes and packs, you can keep things consistent with a reliable, scheduled supply.

Simply contact us, and we’ll help you set up a plan that suits your needs.

You can order water online directly from Diamond Drop via our website, or contact us for bulk and business orders.

📍 Location:
Wesside Corner, Shop 1,
185 Main Road, Newlands,
Johannesburg, 2092

📞 Call/WhatsApp: 082 442 8798